Return Policy

The company undertakes to comply with the following conditions: products may be returned and exchanged within 7 days of the date of sale (subject to the actual date of receipt by the customer)

The product itself has quality issues
The product is damaged during transport
The delivery is incorrect, the products do not correspond to the products ordered, and you can request a return or exchange without affecting secondary sales.
The following cases do not apply to a 7-day refund or exchange:

Customized products;
The product has been used (the electronic product is considered used when it is turned on);
The appearance of the products and their functional parts and accessories is worn;
If the outer packaging of the product is missing or severely damaged (except for unpacking), this will effectively affect the secondary sale of the product. In this case, the 7-day no-reason return or exchange policy does not apply.
Other items that are not suitable for return due to the nature of the goods, and you have confirmed that they are not suitable for return at the time of purchase;
Other situations affecting the poor condition of the goods for secondary sale;
How to request a refund

Return or exchange for personal reasons: within 7 days from the date of receipt of the goods, without affecting secondary sales, send an email to the after-sales service center, and the after-sales customer service will accept your request within 1-3 working days after receiving the email, and the freight caused by the return or exchange will be at your expense.
Return or exchange for quality reasons: within 7 days from the date of receipt of the products, send an email to the after-sales service center, and customer service will accept the request within 1-3 days after receiving the email. For your request, the refund or exchange will be credited to our account.
Regarding returns or exchanges: please contact the shipping company directly within 7 days of receiving the goods. After the shipping company receives the products, they will notify us of the refund. We will complete the refund process within 15 business days.
Enter your order number, name, phone number, and return to 24-hour online customer service.